Shipping & Exchanges

Our Bespoke Delivery Experience

To ensure the uncompromising quality that defines Aktive, we do not operate like conventional high-volume warehouses. Once your order is placed, your items are securely routed to our private South African headquarters. Here, each piece is individually unboxed, thoroughly quality-checked, and meticulously hand-wrapped in our custom sustainable packaging before being dispatched via our express Aramex courier network.

• Standard Quality-Assured Delivery: 7 to 10 business days.
• Tracking: Complete real-time signature tracking details will be emailed to you the moment your parcel leaves our hands.

Our Seamless Exchange Policy

Your satisfaction and confidence in our fit are paramount. If your activewear does not fit precisely as you envisioned, we provide a smooth exchange service within 14 days of delivery.

• Items must be unworn, unwashed, and in their original packaging with tags attached.
• To initiate an exchange, simply contact our concierge team at support@aktive.co.za.